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Refund policy
RETURN AND EXCHANGE POLICY
- Returns are accepted for store credit only. Canceled orders also receive store credit.
- Returns and exchanges are accepted within 14 days of delivery. You are responsible for return shipping costs.
- Items must have all tags attached and must not be worn, damaged or washed. We may refuse returns that do not meet these criteria.
- Bodysuits, intimates, jewelry, bags and accessories are final sale and cannot be returned or exchanged.
- All sale items are final sale.
- To request a return or exchange, go to our Return Center.
DAMAGED ITEMS
- If an item arrives damaged, email servicemiddlewestapparel@gmail.com within 48 hours of delivery with your name, order number and photos.
- Items damaged by removing tags are not eligible for return or exchange.
- Middle West Apparel is not liable for packages that are lost or stolen.